Use the appropriate support channel based on your requirement. Whether you need help with Dedicated Server Hosting, Managed VPS Hosting, Linux Server Management, or IPv4 Leasing, selecting the right department helps us respond faster.
Technical support
Technical Support Department
Contact our technical support department if you are already a client and need technical assistance or have any technical questions about your account.
Help Desk Area
https://my.eliteservermanagement.com/clientarea.php
Support E-mail
support@eliteservermanagement.com
Hours
24/7/365 Days Support
Pre-sales
Phone
All pre-sales questions must be sent to this department.
Pre-sales Sales Chat :- 24×7 sales chat available
Pre-sales phone: +1-647-424-4697
Sales Emails
sales@eliteservermanagement.com
Hours
24/7 – excluding national holidays.
Billing
Billing Support
All billing related issues are handled by this department. Note that customer service is not 24/7 like our technical support dept.
Available: Monday to Friday, 2:30 AM to 5 PM (GMT -5)
Billing E-mail
billing@eliteservermanagement.com
Hours
24/7 – excluding national holidays.
Server Support
Server Support Department
Contact our technical support department if you are already a client and need technical assistance or have any technical questions about your account.
Support E-mail
support@eliteservermanagement.com
Help Desk Area
https://my.eliteservermanagement.com/clientarea.php
Hours
24/7/365 Days Support
You can also explore our Dedicated Servers, VPS Hosting, Server Management, and IPv4 Leasing.
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Our team will get back to you based on your request.


